Terms of Use

This website, wisdomcrate.in, is run by [legal name not set], [address not set] ("WisdomCrate", "we", "us"). By using this website or buying a product, you agree to these terms. Please read them together with our Privacy Policy, Cancellation and Refund Policy and Shipping and Delivery Policy.

1. Our products

We sell digital products such as ebooks and guides. They are delivered online as files you download. Nothing is shipped to you physically.

Each product page describes what you get, including the file format. We work to keep these descriptions accurate.

2. Prices and payment

Prices are in Indian Rupees (INR). The price shown at checkout is the full amount you pay, with no charges added on top.

Payments are processed by our payment partner, Razorpay. We never see or store your card number, CVV, UPI PIN or net banking password.

An order is confirmed only when our payment partner confirms that your payment was successful.

3. Delivery

Products are delivered as described in our Shipping and Delivery Policy.

4. Your licence to use our products

When you buy a product, we give you a personal, non-exclusive, non-transferable licence to download it and use it yourself. You may keep copies on your own devices and print pages for your own use.

You may not:

• share, resell, give away, upload or publish the files or their contents, in full or in part;
• remove copyright notices or any details that identify the buyer;
• use the content to create a competing product.

Files may include your name, email address or order number to discourage unauthorised sharing. We may disable download access for orders that break these terms.

5. Information, not professional advice

Our products contain general information for learning purposes. They are not professional advice of any kind, including financial, legal, medical or tax advice, and we do not guarantee any particular result. Please consult a qualified professional before making decisions about your health, money or legal matters.

6. Refunds

Refunds are handled as described in our Cancellation and Refund Policy.

7. Intellectual property

All content on this website and in our products belongs to us or to the people who licensed it to us, and is protected by copyright law.

8. Acceptable use

You agree not to misuse this website. This includes trying to get around download limits, interfering with the website or other users, scraping its content, and making fraudulent payments or chargeback claims.

9. Our liability

As far as the law allows, our total liability for any claim about a product is limited to the amount you paid for it, and we are not responsible for indirect or consequential losses. Nothing in these terms takes away your rights under the Consumer Protection Act, 2019.

10. Changes to these terms

We may update these terms from time to time. The terms in force when you place an order apply to that order.

11. Governing law

These terms are governed by the laws of India. The courts in [jurisdiction city not set] have jurisdiction, without affecting your right to file a consumer complaint where you live.

12. Complaints

If you have a complaint, please contact our Grievance Officer, [grievance officer name not set], at [email protected] or [support phone not set]. We acknowledge complaints within 48 hours and aim to resolve them within one month.